Q. My class schedule says I am enrolled in a course but the course is not listed on the KUA/ClassBook.com portion of the website. Where do I find the books I need?
A. Double-check which trimester you will be taking the course. Your schedule lists all the courses for the complete year. The Bookstore only lists those for the 1st trimester.
Q. If I will be issued a KUA laptop why do I also need an iPad?
A. KUA recognizes the value of the iPad as a delivery mechanism for lower cost, interactive textbooks, in addition to many productivity and content creation applications it can provide. However, we also recognize that its current limitations, with regard to software and functionality to support our academic program, make it necessary to introduce this device as a complement to our 1-to-1 laptop program, not replacing it or vice versa. We do anticipate that a transition will occur in the near future to a more capable tablet/iPad platform as the platform of choice for academic use. However, at this time, the academic program will be best served by having access to both tools in and out of the classroom, as needed.
Q. If I am a sophomore enrolled in an iPad based course, do I need to buy an iPad?
A. The iPad pilot program for the 2013-2014 academic year is designated for freshmen. However, it is our plan to continue moving forward in the years to follow to transition all students to iPads and e-books as the primary textbook format. For 2013-2014 upperclassmen will be given the option to purchase e-books or the equivalent textbooks where applicable. **Please Note: When purchasing a print textbook be sure the ISBN numbers on the back of the book are the same as those listed on the ClassBook.com website. (The ISBN number is the 10 or 13 digit number listed above the barcode on the back of the book and appears under the book’s title on the KUA/ClassBook website.) If these are not the same – you have the wrong book.
Q. How do I know which of my classes offer e-books?
A. To find out which of your courses are using e-books, log in to your Classbook.com account and view the books that will be required.
Q. The KUA/ClassBook.com website will not let me place my order. What do I do?
A. Check to see if other sites are open on your internet. If there are, close those sites (even email) and try again.
Q. When can I pick up my books at school?
A. Picking up your books is still part of the registration process. This can be done only once you have fulfilled your other registration obligations. Your books will be individually boxed and waiting for you.
Q. What if I drop a course? Can I return my books?
A. e-books: these cannot be returned once the “token” has been redeemed. Please don’t click on your token if there is a chance you will drop a course that you purchased a book for.
A. Bound books: if you purchased your books through ClassBook.com, you have 30 days from delivery to return your unused, unmarked books for full credit. Be sure that you do not write anything in the books until you know you will be continuing with the course. Since most e-books are non-returnable, please email or see Ms. Boudreau for further information. If you need assistance with hard copy book returns once you are on campus, please email Ms. Boudreau or visit the Business Office. If any shipping charges apply, it may be deducted from your Escrow Account.
Q. What if I add a course? How do I get my new books?
A. Just go online from any computer at school and order your new books as you did for the beginning of school. You can do this at any time of the day whenever you have access to the internet. ClassBook.com will ship the book to you at KUA within 2-4 days if it is in stock. However, you will be charged shipping costs for each additional order.
Q. Why should I buy my books through ClassBook.com? Can I get them elsewhere?
A. We very strongly recommend that all e-books be purchased through ClassBook.com. At no additional cost to parents, ClassBook will deliver all e-books in an app that facilitates classroom efficiency. The cost of a specific ISBN is identical wherever you find the book.
A. ClassBook.com is the official Bookstore of Kimball Union Academy. We have chosen ClassBook.com due to the delivery and exchange services they provide to students. The new and used books they offer are the correct titles, authors, and editions chosen by the faculty of Kimball Union. If you have books from other family members or friends, be sure the ISBN numbers on the back of the book are the same as those listed on the ClassBook.com website. (The ISBN number is the 10 or 13 digit number listed above the barcode on the back of the book and appears under the book’s title on the KUA/ClassBook website.) If these are not the same – you have the wrong book.